Service Solution

We are not just making high requirements on our products but also on our service quality.

Repair

Disturbed components and assembly units are quickly and competently repaired or exchanged. We coordinate individually the time slots based on the customer requirements and needs.

The customers have the opportunity to decide whether the damaged material should be repaired or exchanged with a refurbished material.

Maintenance

Professional maintenance of your systems is necessary to ensure durability and low maintenance costs. Careful and regular maintenance results in a low failure rate.

We are offering preventive regular maintenance for the following SST products:

  • Hot Box / Wheel Dectection – PHOENIX MB
  • Wheel Flats Detection – ATLAS FO
  • Wheel Flats Detection – Micro ATLAS
  • Dragging Equipment Detection – DEDAT
  • Wind Sensor Systems – MISTRAL
  • Wind and Sandstorm Detection – MISTRAL DESERT
  • Profile Validation System – PVS
  • Information Systems – MAS90, DBMAS, CMSAT

Procedure of maintenance:

To ensure a high flexibility we are offering customer-specific maintenance intervals. This increases availability and minimizes statistical failure rate.

 

Qualified System specialists are deployed to maintain our equipment. For maintenance we use special verification and recording procedures.